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The Update record block writes new attribute values to a record that already exists in an Attio object. You point it at one record and list the attributes you want to change. The block changes only those attributes and leaves every other attribute untouched. The main hazard is updating the same object that triggered the workflow. That write can re-fire the trigger and start a loop.

Inputs

Outputs

Use the updated record in later blocks as {{ steps.update_record.record }}. To read one attribute from it, use dot notation. For example, {{ steps.update_record.record.stage }} reads the stage attribute.

Behavior

The block does a partial update. It writes only the attributes you list under Attributes to set and keeps every other attribute on the record. Leaving an attribute out is not the same as clearing it. To clear a value, include the attribute and give it an empty value. For single-value attributes, the new value always replaces the old one. For multi-select attributes (attributes that hold more than one value at once), the Replace existing values toggle decides what happens. With the toggle off, the block adds the new values to whatever is already on the record. With the toggle on, the block removes the existing values and writes only the new set. The block writes using the workflow’s own access, not the access of the person who triggered the run. If a workflow has read-only access to the object, it fails at this block instead of writing silently. See Permissions & workflow access for how to grant write access.

Gotchas

  • The workflow loops on itself. Updating an attribute on the same object that triggered the workflow can re-fire the trigger. That runs the workflow again, which writes again. Filter the trigger so it ignores changes the workflow itself made. You can also use a trigger that does not react to your own writes. See Infinite loops and safety for the standard guard.
  • Multi-select values pile up unexpectedly. With Replace existing values off, every run adds to a multi-select attribute. A tag or category list then grows on each pass. Turn the toggle on when you want to set the attribute to an exact list rather than add to it.
  • The block fails on read-only access. A new workflow has no write access to an object until you grant it. Grant Read and write access to the object before you publish. Otherwise the block fails when it runs. See Permissions & workflow access.
  • Stale trigger data overwrites a fresh value. The trigger captures values when it fires. Writing one of those captured values later can overwrite a change made between the trigger and this block. When timing matters, read the current value first with Find records.

Examples

Assigning a lead to the picked owner

A Round robin block picks the next sales rep. This block then writes that rep onto the lead’s Owner attribute. The lead’s Owner attribute is set to the chosen rep, for example Priya Sharma. The run then continues to a Create task block for that owner.

Replacing a deal’s tags with a single status

A deal moves to a new stage. The workflow resets its Tags multi-select to one canonical value instead of adding to the existing tags. The deal’s Tags attribute now contains only Closed won. Any earlier tags are removed because Replace existing values is on.

Clearing a follow-up date after a reply

A reply arrives. The workflow clears the Next follow-up date so the record drops out of a follow-up view.
The person’s Next follow-up attribute is emptied. Their Owner, Email, and every other attribute stay exactly as they were.

Credit cost worked example

Each run of this block costs 1 credit. Say a workflow updates an owner on every inbound lead, at 600 leads a month. That spends 600 credits on this block alone. The logic and lookup blocks earlier in the same workflow, such as Round robin and If, are free, so they add nothing to the total. Compare that 600-credit monthly draw against your plan’s allowance on Credits & pricing explained.

Source

Attio Workflows block library. Last reviewed against the Attio Help Center, June 2026.

See also